Customer Reviews:

Below are reviews that we have received from genuine customers that have placed orders with our company.
As you can see customer satisfaction is a top priority and of the utmost importance to us,
the company prides itself on supplying a Top Quality Service and High Quality Products

We would just to say a Big Thank You to all our valued customers that took the time to send in their kind comments

 
Sharon - 22/12/2011:nk-you so much for making the effort to ensure I had it before I went away.
Thank you so much for the matches! They are perfect and arrived in plenty of time for his birthday despite me leaving it until the last minute to place my order!
Will definitely come back to you again should I need anything similar.
Thanks again Jackie, for  everything!
 
Naomi - 23/12/2011:nk-you so much for making the effort to ensure I had it before I went away.
They were utterly delightful. Thank you for all the hard work, Jackie and for your kind words. We're currently enjoying a lovely honeymoon in Bali.
 
Sarah-Jane - 28/10/2011:nk-you so much for making the effort to ensure I had it before I went away.
We have received the matchboxes and I must say they are lovely, really good quality and exactly what we wanted.
I will be recommending you to friends and family should they require any personalised items.
Good job.
Many thanks
 
Sarah - 01/10/2011:nk-you so much for making the effort to ensure I had it before I went away.
We have received the match boxes and we are really pleased with them!  We were wondering if we could order another 50 exactly the same?
 
Ruth - 22/09/2011:nk-you so much for making the effort to ensure I had it before I went away.
They (matchboxes) arrived yesterday, thank you very much.  We are really pleased with them.
 
Sandra - 19/07/2011:nk-you so much for making the effort to ensure I had it before I went away.
We received the matchbooks yesterday, thank you very much, jackie, as usual they are beautiful.
We will pass your kind message on when we attend the wedding.
Thank you once again for a lovely job and suberb service.
 
Matt - 27/05/2011:nk-you so much for making the effort to ensure I had it before I went away.
Got them in the post today. cheers jackie for all the support i am sure to pass you on to anyone who asks about where i got the Matchbooks made. look amazing.
 
Joanne - 23/05/2011:nk-you so much for making the effort to ensure I had it before I went away.
Thank you so much for the lovely napkins. They are exactly what I wanted!
 
Leanne - 20/05/2011:nk-you so much for making the effort to ensure I had it before I went away.
Hello Yes my order has arrived and i am VERY happy with it :) Thank you so much
 
Jane - 09/05/2011:nk-you so much for making the effort to ensure I had it before I went away.
The matchbooks have just arrived. They look ace! Chris (or Slowboy!) had a great birthday yesterday, and I’m sure when he sees this present he’ll be very happy.
Thanks again for all your help and quick work – I really appreciate it.
I’ll certainly keep you in mind if I ever need something similar again!
All the best,
 
Simon - 29/04/2011:nk-you so much for making the effort to ensure I had it before I went away.
Many thanks Jackie - the match boxes are perfect.
Thanks again
 
Sandy - 27/04/2011:nk-you so much for making the effort to ensure I had it before I went away.
They (Matchboxes) have arrived safely and are great – thank you Jackie
Kind Regards
 
Pam - 27/04/2011:nk-you so much for making the effort to ensure I had it before I went away.
I got the Matchboxes today and they look great!
Thank you so much.
 
Tanya - 06/04/2011:nk-you so much for making the effort to ensure I had it before I went away.
thank you very much. Serviettes arrived yesterday. They are very nice and I am happy with my order and especially with the customer service you offer. I will deffinitely use your company again, if I need your services, and I will recomend you further.
Thank you again.
All the best
 

Collette - 06/04/2011:nk-you so much for making the effort to ensure I had it before I went away.
Can’t thank you enough!!
The Bookmarks have just arrived and are beautiful!! I Love them!!
Will definitely recommend for my sons wedding in August!
Outstanding service!
Kind regards

 
Joan - 24/03/2011:nk-you so much for making the effort to ensure I had it before I went away.
Hi, Just wanted to say thanks for fantastic, friendly and efficient service. Match books and coasters look great.
Thanks again,
 
Linda - 23/03/2011:nk-you so much for making the effort to ensure I had it before I went away.
This is merely to let you know that I was extremely happy with the printed lavendar serviettes which I ordered for my parents Diamond Wedding Anniversary.  The service we received was excellent and the serviettes were a great success.   Many thanks for your prompt service and quality product.   Kind regard
 
Dianne - 15/12/2010:nk-you so much for making the effort to ensure I had it before I went away.
LET ME CONGRATULATE YOU ON THE CUSTOMER CARE IT WAS THE BEST I HAVE EVER KNOWN . YOUR PHONE CALLS TO ENSURE ALL WAS WELL WAS SO CUSTOMER FRIENDLY ANS SINCER . MANY THANKS  . BOTH TYPE OF MATCHES ARE IDEAL, MY PLAN IS TO PUT THEM IN THE GENTLEMENS TOILETS IN A GLASS BOWL AS A MOMENTO OF THE PARTY, THE LADIES BATHROOM WERE GOING TO HAVE SOAP...BUT I HAVE BEEN LET DOWN...NEVER MIND  I HAVE TIME TO RECONSIDER. iCAME ACCROSS THIS IDEA AT A PARTY AT A WELL KNOWN HOTEL AND THOUGHT THE IDEA DIFFERENT. ONCE MORE A BIG THANK YOU FOR YOUR CARE.
 
Tina - 25/10/2010:nk-you so much for making the effort to ensure I had it before I went away.
Thanks for your e mail. I have received the coasters and am really pleased with the resulting product. Emily is tickled pink! Thank you for such a friendly, efficient and competent service. I enjoyed dealing with you and your company and will certainly use you again. My other daughter is 18 in exactly 12 months time! Also i will recommend you to friends and collegues without hesitation. It is such a relief to see an ordering process from end to end without any problems whatsoever...I felt that you cared.
 
Samantha - 16/10/2010:nk-you so much for making the effort to ensure I had it before I went away.
Just a note to say we got the matchboxes and we are extremely pleased with how they turned out. They are even better than we expected.

Thank you so much for all you assistance.
 
George - 20/09/2010:nk-you so much for making the effort to ensure I had it before I went away.
Thank you so so much for all your help with the matches.
Best wishes
 
Emma - 09/09/2010:nk-you so much for making the effort to ensure I had it before I went away.
I received the coasters yesterday and they are great thanks. I will pass on your wishes to Tracy and David
Thanks for all your help !
 
Toni - 02/08/2010:nk-you so much for making the effort to ensure I had it before I went away.
I am in receipt of the goods.  Thank you very much for your assistance and fast processing of the order
 
Sarah - 15/07/2010:nk-you so much for making the effort to ensure I had it before I went away.
Many Thanks for your email.  We have received the matchbooks and they are exactly what we wanted so thank you very much! Regards
 
Jayne - 09/07/2010:nk-you so much for making the effort to ensure I had it before I went away.
I recieved the match books for my dad's 80th birthday they look great Thank you so much
 
James - 03/07/2010:nk-you so much for making the effort to ensure I had it before I went away.
Thanks, I’ve received the order and am very happy with the way the matchbooks look.
 
Shelley - 24/06/2010:nk-you so much for making the effort to ensure I had it before I went away.
Thank you for all your help, I received the matchbooks on Tuesday and we are very pleased with them.
Thanks again
 
Janet - 13/06/2010:nk-you so much for making the effort to ensure I had it before I went away.
Many thanks. The order has arrived and they are both delighted.
 
Mary - 08/06/2010:nk-you so much for making the effort to ensure I had it before I went away.
Thanks so much for getting the matches to us 'on time.'  And thanks so much for your patience.  Your comment of "nobody panic" made be laugh many times through the days leading up to the wedding. We were thrilled with the purple matchbooks.
 
Rachel - 03/06/2010:nk-you so much for making the effort to ensure I had it before I went away.
The bride from New York loved her gift.
Best Wishes
 
Kerry - 19/05/2010:
Thank you very much for the serviettes they are lovely we are both really pleased with them
They arrived safely on Monday via DHL!
Thank you also for your wishes for our wedding day in august
 
Cath - 12/03/2010:
Thanks for the receipt. My daughter and her fiance are really pleased with the matches - many thanks
 
Dorothee - 10/03/2010:
Thank you. We received the matches and they look wonderful.
 
Jo & Mike- 03/03/2010:
Mike and I are really delighted - just what we wanted. Thank you again for all your care and trouble over our order.
Thank you for your kind wishes. (Matchbooks)
 
Pamela - 17/02/2010:
Thank you for kind wishes.
I am very pleased with the product (in fact very impressed) and the efficient level of service.
 
Brendan & Mary - 10/12/2009:
Order has been received and looks great. Many thanks for your time and patience - I'll be sure to pass your company's details, and website, onto family and friends.
Level of service was excellent - please pass out grattitude onto all at OnTimeDesign.
 
Ian - 26/11/2009:
Thank you so much for your kind attention - so helpful. Would not hesitate to use you again or recommend to friends. Many thanks - matches received & just as requested. Will pass on your good wishes to Helen & Pedro.
 
Judy - 16/09/2009:
thanks for all your help they are great!
 
Carolyn - 21/08/2009:
I finally picked them up from the post office last night – thank you so much they’re brilliant!
Kind rgs
 
Julia - 11/08/2009:
We picked up the matches yesterday- they are great. Thank you so much for creating these for us and making them quicker than the speed of sound!
Kind regards
 
Louise - 28/07/2009:
Matches arrived this morning. Thank you - they look great!
Many thanks for all your help.
Kind regards
 
Gaynor - 25/07/2009:
thank you for the receipt , i received the order yesterday .The products are perfect . Thank you for your assistance
Regards
 
Jessica - 16/07/2009:
Just received – they look great!
 
Shirley - 16/07/2009:
Serviettes and balloons received safely this afternoon. They are exactly what we wanted. Thanks for all your help and patience with this order.
Regards
 
Christina - 29/06/2009:
Thank you so much for sending the lovely serviettes so quickly. I will be able to give out the wedding cake now accompanied by the special serviettes which people can either use or keep as a reminder of the wedding.
Thank you very much
 
Shellie - 24/06/2009:
Than I would just like to say a BIG THANK YOU for processing my order so quickly, it arrived on time and I am sure the bride and groom will be as happy as I am with it.
Once again thank you
 
Katrina - 09/06/2009:
Thank you for the serviettes they turned out just perfect.
I found you and your company a pleasure to deal with and i wouldn't hesitate to order with you again.
Thanks again
 
Lisa & Paul - 08/06/2009:
Hi, I have recieved my wedding coasters today and would just like to say thankyou. they are lovely, a really nice little personal touch.
Thank you
 
Caroline Dan - 07/06/2009:
We just wanted to drop you a note to say how delighted we are with the matchboxes.
They look amazing and we can't wait to use them as our favours at our wedding.
Thank you once again for your help!
Many thanks
 
Josie & Lindon - 06/05/2009:
Just a quick note to say thanks for a prompt and very efficient service.
Servittes look fabulous just what we wanted, we are both really nervous now only 10 days to go, i think all these little touches make it even more special!
Will keep you in mind for future business.
Many thanks
 
Josie & Lindon - 27/04/2009:
Thanking you for your first class service.
Many thanks
 
Gemma - 23/03/2009:
Many Thanks very much – the matchboxes arrived last week and we are really pleased with them.
Thanks for your help – it has been refreshing to receive such great service at reasonable prices even though it’s for a wedding!! Kind Regards 
 
Haifei - 02/03/2009:
Just a quick note to let you know that i have received the cake bags this morning. i am very happy with it. your effort on this matter is very much appriciated.
thank you
 
Louise - 01/03/2009:
Many thanks for your email. We receieved them on Tuesday. They looked fabulous! Thanks so much for all your help.
I will definitely be recommending you guys to everyone I know!
All the best
 
Louise - 17/02/2009:
Many thanks for your help!
 
Jenna - 16/02/2009:
I am extremely happy with the customer service you have provided, I will deffinately be recommending you to friends and family. Thanks again Jackie
 
Helen - 24/04/2008:
Thank you Jackie. Recieved them today and they are perfect!
 
Tracey - 23/03/2008:
a big thanks jackie the order came on time they was great many thanks for all your help
 
Lynn - 23/03/2008:
Thank you goods received today they are lovely
 
Rachel - 23/03/2008:
I am absolutely delighted with it, its a beautiful job and I will definately recommend you in the future
 
or if you would like to contact us on Tel: 01242 677509
we would be happy to take your order over the telephone